Frequently Asked Questions

We help independent restaurants improve their websites, delivery menus, and online business profiles.

Yes. Standard packages are a starting point, and services can be tailored to the restaurant’s platforms, menu size, website needs, and current setup.

The Restaurant Website Launch is $799 instead of the standard $1,250, and the Website + Menu Launch is $999 instead of $1,500. Each offer is available while 3 launch spots remain and includes 30 days of Managed Website Care.

The website package connects and aligns profiles the restaurant already owns. New Facebook or Instagram account creation and Yelp claiming are not included, but Local Plate Digital can explain what the restaurant owner needs to complete.

Projects are scheduled after the agreement, required payment, onboarding information, and account access are received.

The estimate is included in the project scope. Timing depends on the package, menu size, account access, and how quickly information and feedback are provided.

A revision is a reasonable change to work included in the approved scope. New pages, platforms, or major direction changes may require another quote.

Photography is not included unless it appears in a custom written proposal. Clients must own or have permission to use supplied photos.

Yes. The agreement documents the exact scope, price, responsibilities, revisions, cancellation terms, and monthly hosting requirements.

Standard one-time packages are paid before work begins unless a custom proposal provides a different schedule.

Refund eligibility depends on when cancellation occurs. Once onboarding or project work begins, one-time fees become nonrefundable.

Yes. Managed Website Care and Restaurant Digital Support are month-to-month. Cancel before the next billing date to prevent the next charge.

Local Plate Digital hosts and manages the websites it builds. The care plan covers hosting, routine checks, support, and reasonable updates.

The website remains active through the paid period and may be taken offline afterward. The restaurant retains its domain and supplied content, but migration is not included unless separately agreed.

Managed Website Care covers hosting and occasional essential updates. Restaurant Digital Support includes more update time and broader website, menu, promotion, and profile assistance.

The restaurant should own and control its domain. Local Plate Digital can connect it, but renewal remains the client’s responsibility unless otherwise agreed.

The restaurant owns its domain, branding, accounts, and supplied content. Local Plate Digital retains its hosting environment, templates, reusable systems, and components.

Whenever possible, no. Administrator or authorized-user invitations are safer and preferred.

No. We improve the digital experience and remove ordering obstacles, but cannot guarantee a specific amount of traffic, orders, revenue, or rankings.

Yes. Local Plate Digital can connect WhatsApp guest messaging and a live Instagram feed so customers can contact the restaurant and see current social content from the website.

Clear categories, useful descriptions, easy-to-find modifiers, and relevant add-ons reduce ordering friction and help customers build the order they want. Results vary by restaurant, traffic, pricing, and platform placement.

Managed Website Care includes managed hosting and uptime, routine mobile and link checks, email support, and up to 30 minutes each month for changes to hours, prices, links, and website content.

Recent, relevant reviews give prospective guests social proof while they decide where to eat. Local Plate Digital can display reviews on a restaurant website and connect customers to the restaurant’s official review profiles.