Privacy Policy

1. Information we collect

Information you provide

We may collect your name, restaurant or business name, email address, phone number, website address, package interest, preferred contact method, questions, menu information, and files or materials submitted for a project.

Technical information

Our website and service providers may process technical information such as IP address, browser and device details, referring pages, pages visited, approximate location, access times, and website security information.

2. Payment information

Payments are processed through Stripe. Local Plate Digital does not directly store full payment-card numbers. Stripe processes payment and billing information under its own terms and privacy policy.

3. How we use information

• Respond to questions and audit requests.
• Recommend services and prepare proposals.
• Complete purchased services and provide support.
• Process payments and manage client relationships.
• Maintain website security and improve our services.
• Meet legal, accounting, and recordkeeping obligations.

4. Service providers

We may use Stripe for payments, Web3Forms for form delivery, website-hosting and infrastructure providers, email providers, electronic-signature providers, and other business services. These providers may process information as needed to perform their services.

Restaurant Online Check

The checker sends your business name, city, website address, Instagram handle, confirmed profile links, and any profile-check answers you enter to our server. It requests available public information and creates a report. We retain that report and send a copy to our audit inbox so we can follow up if you request help. A saved report can prefill the audit request form. When automatic profile discovery is connected, your business name or handle and city are sent to Brave Search to find possible public profiles. Search descriptions are displayed during the session; confirmed links are retained with your report. When restaurant-name search is available and you use it, your search and selected business identifiers are sent to Google Maps Platform to retrieve listing details and nearby places. Google processes this information under its Privacy Policy. Google listing results are displayed for the current session and are not added to our customer database by the checker. Contact details submitted separately through the audit form are handled as described above.

5. Account access

When a client provides access to a delivery platform, website, domain, Google profile, Yelp profile, or social account, Local Plate Digital uses that access only to perform authorized services. Administrator invitations or authorized-user access should be used whenever available.

6. Information sharing

Local Plate Digital does not sell personal information. We may share information with service providers, at the client’s direction, when required by law, to protect our rights or users, or in connection with a sale or transfer of the business.

7. Retention and security

We retain information as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no website, email system, or internet transmission can be guaranteed completely secure.

8. Your choices

You may request access, correction, or deletion of personal information where legally available by emailing support@localplatedigital.com. We may retain information required for legal, payment, security, or recordkeeping purposes.

9. Children, external links, and updates

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13. External services have their own privacy practices. We may update this policy and will revise the effective date when we do.